Analyzing a Campaign by Comments

You can analyze campaigns by comments for the campaigns in the ACCEPTING COMMENTS status.

In the Home page, click Home, and then click All Campaigns.
The All Campaigns page is displayed.
In the Your campaigns section, select the appropriate campaign in the ACCEPTING COMMENTS status.
Click View.
The Campaign Details page is displayed.
To analyze all the comments for the campaign from the COMMENTS tab, perform the following steps:
1. Click the COMMENTS tab.
  The Comments section displays the list of comments given by the general public for an appropriate project.
  You can filter the comments based on User, Project, Category, Sentiment, Date, and Responses.
  Note: You are notified through the Notifications icon whenever any comment is received.
To analyze all the comments for the campaign from the ANALYTICS tab, perform the following steps:
1. Click the ANALYTICS tab.
  The Campaign Analytics page is displayed.
2. Select CAMPAIGN BREAKDOWN to view various portlets that provides analysis of the campaign.
  The user can see portlets such as sentiment breakdown, word clouds, breakdown of public comments over time, participation trend, top positive and negative comments, breakdown of comments by category, and breakdown of comments by rating.
  Note: You can select the PROJECT BREAKDOWN tab to view insights of comments for a project.
3. To view further analysis of the comments in the Comments Overview portlet, perform the following steps:
  1. Click the progress bar of Positive.
    A detailed insight of all the positive comments is displayed.
  2. To view another comment type, click the tabs next to Comments Overview.
  3. To reply, select a comment and click Reply.
4. To return to the CAMPAIGN BREAKDOWN page, click Back.

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